Case Study 1: Robert May’s School, Hampshire. Service: To sand, reseal and court mark one gymnasium, one Granwood sports hall and supply a maintenance machine. Customer’s Reaction: When I set out to refurbish the school's sports hall and gymnasium with deep cleans and floor maintenance, I obtained 4 quotes from specialist companies. Although not the cheapest, I chose Roger Hyde becasue they were able to offer a wider range of services, which they would project manage. I also had the escalatory position of Jim Hyde. His services were not required however, as the project manager was empowered to undertake allworks, including reacting particularly well to any observations we had. I am delighted we used Roger Hyde and will be pleased to use them again in any further projects we may undertake. Case Study 2: GRANWOOD SPORTS FLOOR, White Oak Leisure Centre, Swanley, Kent. Service: To remove ingrained dirt and rubber marks from approximately 1000m2 of Granwood floor, re-instate games lines including badminton, 5-a-side football, basketball and volleyball courts and apply Granguard seal protection. Customer’s Reaction: Malcolm Kent, the Operations Manager says “a fast and efficient service with helpful and friendly staff. We were very pleased with the condition of the Granwood sports floor after the work was completed.”