Case Study 1: Church, Salvation Army, Regents Hall, Oxford Street, London. Service:To remedy a previously poorly sanded herringbone pattern wood floor and provide a reliable maintenance plan, the Glaze System for the main hall which is used heavily every day. Customer’s Reaction: Alan Burns, Major Says “I wanted to drop you a line to thank you for the excellent job that you did on our floor here at Regent Hall. When you came and saw the mess that the previous firm had made of lovely floor, you leapt into action and at very short notice took on a difficult job. The floor has never looked so good. We receive regular compliments from the members of our church as well as clients who use the building. We take the credit I am afraid – but know that it is because of your skilled work. The floor polisher works a treat and the regular dose of treatment that you recommended has really worked well. In fact if you saw the floor after it has been polished – you would think it had been renovated again. All in all, we are very satisfied customers. If it helps, please use this letter as our endorsement of your excellent work to others who will benefit from your expertise and customer oriented approach.” Case Study 2: CHURCH CENTRE, St Stephens Church Centre, West Ealing (London). Service: To chemically remove heavy build up of seal without harmful sanding and provide a reliable maintenance plan, the Glaze System. Customer’s Reaction: Gordon Nunn, the Centre Manager Says “ Roger Hyde Limited revealed and restored a floor we didn’t realise we had! The improvement was remarkable. We would not hesitate in recommending Roger Hyde Limited.”