5 Key Questions You Must Ask Before You Choose Your Flooring Company

As in many markets, unscrupulous operators exist who are only interested in one thing… making as much money as fast as possible… and to the exclusion of anyone else’s interests. Consider the following factors before you choose who is the best operator to work on your project:

  1. How thorough is their assessment of your floor or surface, and how detailed are their recommended actions? 
    Far too many one-man bands employ a simple “sand it and seal it” mentality, offering a very one dimensional service. Whilst their pricing may initially seem attractive, they are inevitably under pressure to complete the job as fast as possible, so they can move on to the next customer. 
  2. Do they undertake professional risk assessments and follow best-practice work routines? 
    You need to be certain your chosen contractor will turn up on time, with sufficient resources and manpower to complete your work without delays and disruption. Ask to see their working practices document and  
  3. Will your chosen supplier use the best cleaning and sealing materials, or are they going to cut corners to maximize their profits? 
    Be wary of cheap sealants. We have tested a whole range of lacquers and believe we have the best range of highest traction, quick drying, low odour, long-lasting sealants to recommend for each individual project. 
  4. If your floor needs sanding, ask “How much is enough?” 
    Few people realise that poor sanding can reduce a wood floor’s life by up to 30 years. When it comes to professional sanding, only removing the minimum (less than 1mm) is all that’s required to achieve the best results. This takes real skill and experience. Without professionally trained operatives and exactly the right equipment, it’s easy to get it wrong! 
  5. What happens if you have an issue? 
    Sometimes things just don’t go according to plan, and you need to be totally confident that your chosen contractor really has your needs at heart. So ask whether they offer any guarantees of their workmanship and their after-sales service. If they don’t, then ask yourself why.
 

Introducing the floor and surface experts since 1968

For over 40 years, Roger Hyde Limited has been one of the UK’s leading specialists in floor restoration, resealing and maintenance.

Our national network of highly trained craftsmen and technicians, combined with the latest technology means that restoring floors has never been easier or more affordable.

Exceptional service guaranteed

So confident are we of our unique restoration, resealing and after sales care service, we are proud to offer a guarantee for all our works. We can even extend our guarantee if one of our recommended Floorsave systems is purchased.

Competitive pricing and unbeatable value

Our experience enables us to offer specialist advice on the potential treatment of each individual floor. By evaluating your needs, we ensure that each treatment is tailored to specific requirements.

Roger Hyde, who established the Company, instilled great values of honesty, integrity and always striving to do one’s best. I am proud of our Company history and as a family Company, I take personal responsibility that on every contact, visit and project our customers get the very best advice and service. As a Company philosophy, we sincerely want you to have as much relevant information as possible, so you can make an informed decision for yourself.

We are very proud of our consistent aim for excellence. We continue to provide common sense advice and solutions for excellent floors and surfaces. Our interest does not stop at installing or restoring your surface. Our experience of maintenance enables us to provide unique solutions to keep surfaces looking good for longer.

We look forward to working with you.

 

James Hyde Signature

James Hyde
Managing Director